22ck's Privacy Policy

What Information We Collect

22ck collects two types of information to provide its services — information you provide directly, and information collected automatically while you use the site.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in fully encrypted form)
• Documents required for identity verification (where applicable)
• Financial transaction details — information related to bKash, Nagad, Rocket, or bank transfers
• Information provided when contacting our support team

2.2 Information Collected Automatically

• IP address and device type
• Browser version and operating system
• Source of visit (referrer URL)
• Pages visited and time spent
• Information collected through cookies and similar tracking technologies
• Gaming activity logs — betting history, win and loss records

Sharing Information with Third Parties

22ck never sells or rents your personal information for commercial purposes. However, specific information may be shared with third parties in the limited and controlled circumstances described below.

4.1 Payment Processors

Necessary financial information is shared with bKash, Nagad, Rocket, and related banking partners to complete your financial transactions. This information is used solely for processing transactions.

4.2 Technology Service Providers

Limited and relevant information may be shared with hosting, security, and analytics service providers to operate the platform. All such partners are bound by strict confidentiality agreements with us.

4.3 Legal Obligations

If disclosure of information is required by a court order, legal process, or a legitimate request from a government authority, 22ck will be obliged to do so.

4.4 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such cases, users will be notified in advance and the terms of this policy will be maintained.

Data Retention & Security

6.1 Security Measures

22ck follows industry-standard security practices to protect your information. Our security measures include:

• SSL/TLS encryption — all data transfers are encrypted
• Password hashing — your password is never stored in plain text
• Regular security audits and vulnerability testing
• Limited staff access — only authorised staff can view sensitive information
• Two-factor authentication (where applicable)

6.2 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for as long as necessary to meet legal obligations, prevent fraud, or resolve disputes.

6.3 Response to a Data Breach

In the event of a security incident or data breach, 22ck will notify affected users as quickly as possible and provide guidance on necessary protective steps.

Privacy Protection for Minors

22ck strictly prohibits anyone under the age of 21 from using the platform. We do not intentionally collect information from any minor.

An age verification process is followed at the time of account registration. If we become aware that a minor's information has entered our system, we will immediately delete it and close the associated account.

If you believe a minor has registered on our platform, please let us know at [email protected].

Policy Changes & Updates

22ck reserves the right to amend this privacy policy as needed. For any significant changes, we will:

• Note the updated date on this page
• Notify registered users by email
• Display a notice in a prominent place on the site

Continued use of 22ck after any changes will indicate that you have accepted the updated policy. We therefore recommend reviewing this page regularly.